Every time we choose safety, we reinforce fear.– Cheri Huber
Pixels and Poetry
fieldstudy: This was written for the forward of Kern and Burn, a Kickstarter funded book of interviews and essays from design entrepreneurs, including Aaron Draplin (Field Notes / DDC), Andy McMillan (Build Conf. / The Manual), Peter Buchanan-Smith (Best Made Co.), Ben Pieratt (Svpply / Lookwork / Varsity Bookmarking), and a load of other amazing folks. I. I graduated from design school...
Take the time to look around, realize what’s important. You can’t see where you’re going, but you can decide how. It’s ethereal, intangible, uncontrollable, but you’ve got to get your head around a thought. Make it real. Take it forward, see it through. You’re trying something new. Breathe deep and stay cool.
Service design is exploring the interconnectedness of people, workflows, tools,...– Meredith DeZutter
The only important thing about design is how it relates to people.– Victor Papanek
Design and Communities
The more I talk to other designer’s who have worked in the context of ‘social’ design before, I realize the challenges they face in developing real world solutions to problems in society through design . In order for a solution, product, process or system to be deemed as relevant and useful, especially in the setting of a community or social project, it must stem from people’s needs, ideas and...
Seven Steps for Developing Customer Journey Maps →
knowledge-design: “Here’s an example of a CJM we created to showcase the power of CJMs. Note how the journey represents the customer’s point of view and not just the company touchpoints.”
Unleash your inner designer, by Think public
Design and the Social Sector →
A Designer’s guide to partnering with the social sector. This should help us build projects and learn to understand and embrace our strengths and challenges.
Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.– – Samuel Beckett
750 words →
nice liltle app for private writing and getting in the habit.
Be patient toward all that is unsolved in your heart and try to love the...– Rilke (via foot-loose-and-fancy-free)
can a team of people design a service in 48 hours? sure!
Design Seeing, Thinking, Making, Doing
In many conversations around design the focus is either on the technology or the strategy and branding that brought the product to market. And while ‘design thinking’ can be a useful way of describing a process of working (perhaps we can’t show everyone how to BE a designer, but we can help them think like a designer), it has run the danger of being separating the process of...
A Reflective Practitioner
One of the first new ideas I came across was one of the ‘Reflective Practitioner’ - one who records process, goes back to reflect, learn, draw out strengths, work on weaknesses, improve skills and works towards constantly improving the impact and capacity of one’s practice. We never cease to learn, and as creative practitioners, I think our process is as relevant as the final...
Design is not just want it looks like and what it feels like. Design is how it...– Steve Jobs
My design studies over the past few years have been an experience more fascinating than I imagined I would be. After a degree in Visual Communication, I knew I wanted to learn to use my creative skills in a meaningful way (read: not advertising, after several internships), and I sort-of knew that I would be most satisfied if I could see the impact of my work in the real world and feel...